Privacy Policy 

Jovari Lane is dedicated to safeguarding your privacy. This policy explains how we collect, use, store, and protect your personal information when you interact with our website and services. 

Collection of Personal Information 

We collect personal information through various interactions, including when you visit our website, register an account, make a purchase, sign up for our newsletter, fill out forms, or participate in surveys and promotions. The types of personal information we may collect include: 

  • Full Name 
  • Email Address 
  • Mailing Address 
  • Phone Number 
  • Payment Information (such as credit/debit card details, billing address, and transaction history) 
  • Account Login Credentials 

Providing personal information is voluntary; however, failure to provide certain details may limit access to specific site functionalities, including order processing and customer support. 

Collection of Non-Personal Information

We also gather non-personal data automatically when users interact with our website. This data includes: 

  • Browser type and version 
  • Device information (e.g., operating system, hardware details) 
  • IP Address 
  • Internet service provider 
  • Pages visited and time spent on the site 
  • Referring websites or search engines 

This information is used to analyse trends, improve website functionality, and enhance user experience. 

Use of Cookies and Tracking Technologies 

Our website uses cookies and other tracking technologies to improve user experience, store preferences, and track site activity. Users may modify their browser settings to refuse cookies; however, doing so may affect certain website functionalities. 

How We Use Your Information 

We collect and process personal information for the following purposes: 

 

To Provide and Improve Services – Ensuring seamless operation of our website, services, and customer support. 

Order Fulfillment and Transaction Processing – Managing orders, processing payments, and providing shipping updates. 

Customer Support and Communication – Responding to inquiries, handling complaints, and sending service-related updates. 

Marketing and Promotions – Sending newsletters, promotional offers, and special discounts (with user consent). 

Personalization – Customizing website experience based on user preferences and behaviour. 

Security and Fraud Prevention – Detecting and preventing fraudulent activities and unauthorized access. 

Sharing of Personal Information 

Jovari Lane does not sell, trade, or rent users' personal information to third parties. However, we may share information with trusted third-party service providers for specific purposes, including: 

  • Payment processing companies 
  • Order fulfillment and shipping partners 
  • Email marketing and communication services 
  • Analytics and website performance monitoring services 

These third-party providers are obligated to maintain the confidentiality of your information and comply with privacy regulations. 

Data Security Measures 

We employ industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These include: 

  • Secure Socket Layer (SSL) encryption for transactions 
  • Restricted access to sensitive data 
  • Regular security audits and vulnerability assessments 

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. Users are encouraged to safeguard their account credentials and report any suspected data breaches immediately. 

Third-Party Websites and External Links 

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content, policies, or practices. We advise users to review their privacy statements before providing any personal information. 

Children’s Privacy 

Jovari Lane does not knowingly collect personal information from children under 13. If we become aware of such data collection, we will take steps to remove the information promptly. 

Policy Updates and Changes 

We reserve the right to modify this Privacy Policy at any time. Changes will be reflected on this page with an updated revision date. We encourage users to review this policy periodically to stay informed about how we protect personal information. 

Your Consent 

By using our website, you acknowledge and agree to the terms of this privacy policy. If you do not agree with any part of this policy, you should discontinue using our website and services. 

Contact Us 

For questions regarding this Privacy Policy or your personal information, please contact us at: 

Jovari Lane 
Email: info@jovarilane.com.au